VANLIGA FRÅGOR
QUESTIONS

KONTOFRÅGOR

1.

WHAT IS THIS ACCOUNT FOR?

This Monster Energy account is for the Monster Energy® x Apex Legends Promotion to get in-game content.
2.

DO I HAVE TO CREATE AN ACCOUNT TO GET A REWARD?

Yes, you must create an account and upload your tab/ringpull codes, in order to receive your reward(s).
3.

HOW DO I CREATE AN ACCOUNT?

On the Homepage click “Register” and fill in your details. Once registered, go to your email and confirm your email address. Now you can login at the homepage, with you previously added email and password.

APEX LEGENDS FRÅGOR

1.

WHAT IF I FORGOT MY PASSWORD?

Go to the account Login page and click "Forgot My Password". You will receive an email with a link and instructions to reset your password.
2.

HOW DO I START EARNING APEX LEGENDS CONTENT THROUGH MONSTER ENERGY?

Step 1: Purchase Cans of 500ml ‘Monster Energy®’, ‘Monster Energy Zero Sugar®’ and ‘Monster Energy Ultra®’ products featuring the promotional Monster Energy Apex Legends™ artwork and abridged promotion terms as well as participating cans of 500ml ‘Monster Mango Loco®’, ‘Monster Pipeline Punch®’, ‘Monster Energy Ultra Fiesta®’, ‘Monster Energy Ultra Paradise®’, ‘Monarch’ and ‘Pacific Punch®’ with a black ring-pull and save the tab/ringpull with the code
Step 2: If you haven’t already, create an account on apexlegends.monsterenergy.com
Step 3: Log into your account and enter your tab/ringpull codes and adding them to your account
Step 4: Check your account(“My Codes”) to find all the in-game codes you’ve unlocked
Step 5: Redeem your in-game items and Battle Pass level by entering the codes in your game as described in Number 7
3.

WHERE DO I FIND MY TABS/RINGPULL CODES?

You can find your codes at the bottom of the Apex Legends promotional Monster Energy can’s tab/ringpull. Just open one a cold one and you will see the code at the bottom of your tab.
4.

HOW DO I START BANKING MY CODES?

First you will need some Monster X Apex Legends tab codes, the more you got, the more in-game content you’ll unlock! Once you got your tabs, head to the Register page and create an account. Once you have your account, you can start adding your tab codes and banking them up. When you reached the required tab codes for the in-game items, we’ll generate your in-game code, which you can redeem within the Apex Legends game to obtain the items. See Number 7 for full redemption instructions.
5.

WHAT PLATFORMS CAN I USE MY CODES ON?

You can redeem your codes in game on your PlayStation®4, PlayStation®5, Xbox One, Xbox Series X|S, Nintendo Switch, and Origin and Steam for PC. The codes cannot be used in the Apex Legends Mobile game. Need help creating an account? Click here (link to EA account help page https://help.ea.com/en/help/account/how-to-create-an-eaaccount/)
6.

WHERE CAN I DOWNLOAD APEX LEGENDS?

Apex Legends is available in multiple platforms, you can find out more at their website at http://www.ea.com/games/apex-legends
7.

HOW DO I REDEEM MY UNLOCKED IN-GAME CODES?

1. Launch Apex Legends and sign into your EA Account. Note: Content is limited per platform, so if you’re playing on multiple platforms, pick the platform that you want to see the content enabled on. Terms & conditions apply to your use of Apex Legends; see ea.com/legal.
2. Navigate to the In-Game Lobby / Main Menu.
3. Click the Store tab at the top navigation bar.
4. On the store page, click "redeem code" at the bottom left of the page.
5. Input the one-time use code that you received from the Monster redemption portal at apexlegends.monsterenergy.com and press redeem.
6. Your item is granted. You can see your item by navigating to Loadout in the top navigation bar. Note: Battle Pass Levels will be automatically granted to your Battle Pass.
8.

. HOW LONG CAN I PARTICIPATE IN THE PROMO?

You can redeem your unlocked in-game codes till 31st of March, 2023.
9.

. IS THERE A MAXIMUM AMOUNT OF PRODUCTS I CAN ADD TO MY ACCOUNT?

With your 10 th added Monster can, you’ll unlock the last in-game code that you can redeem in the Apex Legends game. However, you can add more products to your account to show off to your friends.
10.

WHY ARE THE IN-GAME ITEMS AND BATTLE PASS LEVEL UPS SEPARATED IN MY ACCOUNT?

When you enter your in-game Battle Pass code to Apex Legends, your Battle Pass level up will be applied to your level progression in the current Apex Legends season. However, you can choose not to enter those codes for the current season and carry it over to the next one. If that’s the case, when the new season starts, we’ll generate a new Battle Pass level up in-game code for you, which you can track under “My Codes”. Remember you can use your Battle Pass code only for 1 season, so consider your battlepass level before entering your in-game code
11.

WHATS THE LAST SEASON I CAN REDEEM MY BATTLE PASS LEVEL UPS?

You must redeem your last in-game codes by 31st of March, 2023
12.

CAN I KEEP LEVELING MY BATTLE PASS AFTER THE SEASON ENDS?

No, the rewards available in a given season can only be earned for the duration of that season.
13.

DO I KEEP EVERYTHING I’VE EARNED WITH BATTLE PASS ONCE THE SEASON ENDS?

Yes, everything you earn with the Battle Pass is available to be used even after the season has ended.
14.

Additional questions?

Please Contact us for further assistance.